Spearhead

We ship worldwide with fully tracked delivery. No guessing, no lost packages—just straight to your door.

Returns

Not feeling it? You’ve got 30 days to send it back for a full refund. No back-and-forth, no questions. Read our full Refund Policy here.

Delivery Times

• UK & USA: 5–8 Business Days

• Australia: 5–8 Business Days

• Canada: 8–10 Business Days

• Rest of World: 8–10 Business Days

Need help? Our team is on it—contact us at: support@lostarcane.com

Every Lost Arcane piece is backed by our Lifetime Warranty.

What’s Covered?

✔ Fading & Tarnishing: Your piece won’t turn green, dull, or lose its finish. If it does, we’ll replace it.

✔ Manufacturing Defects: If your piece arrives with any defects, we’ll make it right.

✔ Breakage Under Normal Wear: If your piece fails due to regular use, we’ll replace it.

What’s Not Covered?

✘ Intentional Damage: If you run it over, melt it, or take a sword to it—respect the piece.

✘ Lost or Stolen Items: We protect the piece, but we can’t track it down if it goes missing.

✘ Unreasonable Wear & Tear: Scratches, dents, or damage from extreme use aren’t covered.

How to Claim Your Warranty

1. Email us with your order number and a photo of the issue.

2. If eligible, we’ll replace the piece for free.

3. That’s it. No back-and-forth, no fine print.

Read the full Warranty Policy here.